Developing Good Employee Relations
Earn your employee relations certification online. Learn to build trust, manage performance and handle complaints.
Fully Accredited
CPD, IIRSM Approved
Course Description
Course Overview
This employee relations certification online course covers how to build positive relationships between managers and employees. You will learn to share company vision, build strong teams, manage performance, handle complaints and create a productive workplace culture.
What You Will Learn
- Define employee relations and understand the benefits good relations bring to an organisation
- Build confidence in management by sharing company vision and building strong teams
- Understand how a proactive HR presence benefits employee relations
- Learn about employment contracts and the role of the Employee Handbook
- Apply performance management techniques including motivation and showing appreciation
- Deal effectively with complaints, discipline and workplace negativity
Course Modules
Good Employee Relations
What employee relations means and the benefits positive working relationships bring to an organisation.
Implementation and HR
How to build confidence in management and the role of a proactive HR presence in employee relations.
Contracts
Understanding employment contracts and the legal framework that supports the employer-employee relationship.
Employee Handbook
The role of the Employee Handbook in setting expectations, policies and procedures.
Managing Performance
Performance management techniques including motivating employees and recognising their contributions.
Recruitment, Retention and Training
Strategies for recruiting the right people, retaining talent and providing ongoing training.
Complaints, Discipline and Negativity
How to handle complaints, apply disciplinary procedures and combat negativity in the workplace.
