Sales Skills
Sharpen your abilities with this sales skills course. From cold calling to closing, learn every stage of selling.
Fully Accredited
CPD Approved
Course Description
Course Overview
This sales skills course covers every stage of the sales process from preparation to closing the deal. You will learn the basic rules for sales people, cold calling techniques, face-to-face meeting skills, rapport building, handling objections and closing with confidence.
What You Will Learn
- Understand the basic rules, mindset and goals every sales person needs
- Prepare for and execute effective cold calls including handling gatekeepers
- Conduct productive face-to-face meetings from opening to close
- Build rapport quickly and create trust with your prospects
- Deliver presentations that stay relaxed, on-message and handle questions well
- Sell by stressing results and connecting with your prospect's emotions
- Handle negotiations and objections with confidence and skill
- Apply proven techniques for closing the sale
Course Modules
Basic Rules for Sales People
The fundamental rules, right mindset and short, medium and long-term goals for sales people.
Cold Calling
How to prepare for cold calls, what to say, and how to get past gatekeepers.
Face-to-Face Meetings
How to start, conduct and follow up on face-to-face sales meetings.
Rapport Building
Techniques for building trust and rapport quickly with prospects and customers.
Sales Presentations
How to deliver relaxed, effective presentations that get your key messages across.
Results Selling
Selling by stressing the results your prospects can expect and appealing to their emotions.
Handling Negotiations
How to avoid unnecessary negotiation and use your skills when drawn into it.
Dealing With Objections
Common objections you will face and proven techniques for handling them.
Closing the Sale
When and how to close the sale using a range of practical closing techniques.
