Introduction to Emotional Intelligence
Build stronger work relationships. Complete this emotional intelligence online course with EFAST Ireland.
Fully Accredited
CPD, IIRSM Approved
Course Description
Course Overview
This emotional intelligence online course introduces EI and how to apply it at work. It covers the difference between EI and IQ, how to recognise emotions and practical tips for building stronger team relationships.
What You Will Learn
- It's not just a passing management fad, in fact it is based on a great body of data, based on studies of tens of thousands of working people taken from a wide range of industries
- The research shows which qualities make a star performer and while Emotional Intelligence isn't the sole predictor of performance potential, it has been proven to be a key indicator in this area
- Introduce the concept of emotional intelligence and look at how you can use it in effective and meaningful ways
- Examine the difference between emotional intelligence and IQ and dispel some of the myths surrounding emotional intelligence
Course Modules
What is Emotional Intelligence?
Defines emotional intelligence and explains how it differs from IQ.
Understanding and recognising emotions
Covers how to understand, recognise and interpret emotions in yourself and others.
Emotional Intelligence at work
Explores how emotional intelligence applies in workplace relationships and leadership.
Tips for dealing with emotions at work
Practical tips for managing emotions at work and building stronger relationships.
